We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 May 2019 01:34
The best light for my camping! I have a few lights already and purchased two more. I can not imagine not having them. Super fast charging on sun or electricity. Long lasting light. Two lights charged by sun last summer still brightly lit. Thank you!
9 May 2019 06:51
4 May 2019 04:57
Uncle, the zamovlenny came duja schvidko. Everything was good. On piknick you can take your brother. I recommend
3 May 2019 04:29
2 May 2019 04:41
28 Apr 2019 02:51
I got the lantern. Well packed. Outwardly in order. Charges from the network (a good adapter is applied from us to eu network), and from light. Yes, via usb port, it is possible to charge the mobile phone. I'm happy. I hope it is assembled reliably and will last a long time)) thanks ali!
24 Apr 2019 03:59
The lantern is good, everything is whole, everything works. The charge from the cord goes, and the mobile phone also charges, but very slowly. I expected that there would be more, but it's nothing. Went to almaty, r. Kazakhstan 23 days, tracked only to the middle of the way.
23 Apr 2019 05:08
both receive in good condition, but two of LED not work.
23 Apr 2019 03:45
Very Good product
21 Apr 2019 01:29
Everything came. I order a second time
17 Apr 2019 04:41
super rapide merci
13 Apr 2019 06:43
10 Apr 2019 09:10
Fast delivery. Good toy. Thank you
1 Apr 2019 23:27
Illuminate a lot For how small it is.
25 Mar 2019 09:36
Everything is fine. Only there is one nuance, scratch the glass (
15 Mar 2019 09:24
The goods arrived in the donetsk region in 16 days. New mail courier. Everything is whole, packed not bad, like a lantern light is excellent, like lighting is worse, somewhere like 2 candles. Thanks to the store, the expectations were met.
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