We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (10) |
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4 Stars (1) |
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Neutral (0%) | 3 Stars (0) |
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Real customer reviews | |
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E***o ![]() |
20 Apr 2019 12:33 Perfecto |
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Customer ![]() |
16 Apr 2019 07:42 The quality of the plate is VERY good! I like it! And the store is polite and honest! I ordered two plates, and one was ok, but another plate was with the wrong size and I told about it to the seller , he sent me new one with the correct size! Thank you very much! So I’m very happy that I choose this shop! |
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D***o ![]() |
15 Apr 2019 12:01 The plate is arrived in 15 days, is as beautiful as picture. The size is right, good quality. I am very satisfied! |
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N***e ![]() |
14 Mar 2019 12:33 It should be pack better because it broke |
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S***k ![]() |
14 Feb 2019 02:07 Think more small feeling's products are OK |
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L***t ![]() |
4 Feb 2019 06:46 very quick delivery.. beautiful plates voor snacks.. just great |
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M***r ![]() |
17 Jan 2019 19:44 I can recommend this store - I did not get the goods due to custom-issues. And without any trouble - money back. Nice! |
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L***i ![]() |
1 Jan 2019 20:03 Just wonderful, above all praise!!! I got a very beautiful piece of wood, even better than i imagined! I bought it for the photo, but i will also use it for the purpose. Really very nice and charming thing in the house! From the heart i advise to buy! Also this thing can be a nice gift. Perfect performance!!! Thank you for the goods of the highest quality! |
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A***n ![]() |
16 Dec 2018 08:21 Excellent plate for serving bread. (well, i so decided that it is suitable for bread) :)) i recommend |
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Z***a ![]() |
14 Dec 2018 05:31 I bought this for a couple of months but it's a little expensive. |
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E***l ![]() |
11 Dec 2018 05:20 The wood seems to be a little worn or of low quality but fine overall |
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