We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (15) |
93.8%
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4 Stars (1) |
6.3%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
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Buyer | Real customer reviews | |
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Customer ![]() |
12 May 2019 18:37 Fast shipping days to, good weather in hours or so for being cellphone shock absorber. |
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O***e ![]() |
11 May 2019 00:49 The panels have arrived. Charge (my Nokia 3.1 plus battery) 20% in half an hour. In a mid sunny day. |
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J***k ![]() |
10 May 2019 10:30 Fast shipment, excellent quality! |
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D***o ![]() |
10 May 2019 00:25 It took about 3 weeks to me and everything is good . A product in the box also in perfect conditions no sign of crack, bent or missing part9s . The solar panels set itself looks neat and very well assembled . Eventhough I'm not testing it yet but feel satisfied and impressive in the product. Thanks Mr.store for your good product and fast services . |
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J***a ![]() |
7 May 2019 22:30 Viss strādā,super |
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J***s ![]() |
2 May 2019 00:50 Ačių, už greitą aptarnavimą. |
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C***e ![]() |
1 May 2019 10:55 It came nicely packed and the package contained everything I needed. I still have to find out if the specs are okay, but I have to find my USB meter for that or wait on the new one to arrive. For now I’m very pleased. Seller was very quick with shipping. |
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I***a ![]() |
29 Apr 2019 09:57 Charger very good useful and effective delay a little when it is cloudy but loads |
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A***H ![]() |
28 Apr 2019 21:12 Very good. Thank you very much. |
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A***s ![]() |
26 Apr 2019 08:56 I’t works just greate. Charges my 10500mAh powerbank about 6-7 hours. |
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C***a ![]() |
22 Apr 2019 14:04 Shows good manufacturing, it weighs a little over a kilo and charges relatively fast as it is exposed 100% to the sun. |
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J***a ![]() |
22 Apr 2019 05:16 Excellent item, as described, solid construction. |
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V***o ![]() |
22 Apr 2019 05:03 This product i purchased with the service letyshops and saved already 80 788.34 rubles. You can also save up to 10% of the purchase amount. Use my link to register (delete only the space after the point): https://letyshops . Com/ua/soc/sh-1? r = 726752 |
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D***o ![]() |
22 Apr 2019 03:24 I tried it past week on a camping trip. At first I put it on the side of my camping tent, On my phone it seemed like it was charging but the battery kept going down so i thought It didn't work. I conected my phone when it had 6% battery and when It was 1% left I layed the charger on the ground and in less tha 2 hours it was 100% charged. I don't know if at first it didn't worked because the side of my tent wasn't a good spot to place the pannels or because it was to early but the point is that when I layed it on the groung it worked perfectly! Amazing product, moderate fast shipping!! Thanks |
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M***t ![]() |
20 Apr 2019 07:57 Dough, xiaomi mi 6 from zero to weaving, in the spring sun, downloaded in two hours. In hikes it is the weight of gold, i recommend this creation of narrow eyes)) . .. After a month of use, i will add a review. |
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A***o ![]() |
20 Apr 2019 04:37 The battery came quickly in 10 days. True store sent only for 7 money! Declared 25 watts and close no. But 3a gives easy to nude, and this is 15 watts. (sumarno for 2 ports) and up to 3a for one port, over 3 a the protection works and the controller turns off. 0,4-0,5 a even in cloudy weather! Technology nasa i did not expect, but in order to charge the flashlight, paverbank, phone and much more it is quite enough. I put 5 stars, although probably, if objectively then 4, but i do not feel sorry for the stars. Seller recommend. |
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